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Why use an authorised business or licensed technician?

In short, to protect our environment and to make sure you get the most out of your air conditioning and refrigeration equipment. Fluorocarbon refrigerants, used in nearly all refrigeration and air...

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What can I do to help the environment?

To be proactive as a consumer, always confirm any installation, service or repair of your refrigeration or air conditioning systems is carried out by an authorised business and appropriately licensed...

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What is a split-system air conditioner?

The most common residential split-system air conditioner is an air conditioning unit made up of two units — an outside unit, the compressor, and an inside air outlet unit, usually referred to as the...

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What size split-system do I need?

To answer this question, you will need specialist advice. Getting that advice is important because, if you buy a unit that’s too big, you’ve wasted money and it may operate inefficiently. If you buy a...

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How much energy does a split-system consume?

The answer depends on a couple of things, including whether or not the unit is well suited to the room it’s installed in (see the previous question for help on that issue). Other things being equal,...

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Where can I purchase my split-system?

You can purchase a unit through an air conditioning business, a specialist air conditioning retailer, a general retailer such as a department or whitegoods store or buy online. Wherever you buy your...

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What do I do if my air conditioner needs repairing?

All servicing and repairs must be completed by a technician that holds a full refrigeration and air conditioning licence. They have the correct qualifications to undertake the work required, including...

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Why do I need to use a licensed technician?

The refrigerant in modern split-system air conditioners is a potent greenhouse gas. One kilogram of the most common gas, R410a, has the same global warming impact as two tonnes of carbon dioxide – like...

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Do I need to use a licensed technician if I only have an old air conditioner?

In older units or units using older designs that still use R22, the refrigerant is both a synthetic greenhouse gas and an ozone depleting substance, which means that the environment is harmed in two...

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